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| What would you think of a dealership that, after haggling back and forth over price with you and agreeing to a $50,000.00 "out the door" deal for your new truck--tried to change the price back to $54,999.99 at document signing??? |
The Dealership wants the absolute top-dollar for the shiny brand new truck.
The customer realizes the value of the truck, likes the product, does his research, does his homework, figures out what a fair price is, and he goes to the dealership--because he needs a new truck.
The buyer arrives on the lot and spots the brand-new, fire-engine red full-sized pickup he wants. Shortly thereafter, a salesman arrives.
The buyer takes a test drive, looks the truck up and down, and looks at the sticker knowing he cannot and will not pay that full retail cost of $55,000.00--because that price is an inflated price and other dealerships have sold similar trucks for around $50,000.00.
"Are you willing to make a deal on this truck--are you the decider on the price?" the buyer asks.
"Absolutely--make me an offer!" says the salesman.
"I'll give you $45,000.00 total today--in cash, out the door" says the buyer.
"Okay, I'll see if I can go that low, I'll go run some numbers with the sales manager" The salesman states. A few minutes later, the salesman returns, and he looks the buyer in the eyes and says "We can't go $45,000.00--but we can make a deal at $50,000.00."
"Out the door?" asks the buyer
"Out the door" states the salesman
"You've got a deal--$50,000.00 out the door!" says the buyer. As the salesman and the buyer exchange a firm handshake and look each other in the eye, the buyer says "I'm going home to get the cash, my wife will have to approve this but she wants this truck more than I do, so you have a deal!" Excitedly the buyer heads home to get the $50K. On the way out the door, he calls out to the salesman "Get it prepped and gassed I'll be back in half an hour!"
Upon his return, with his wife and a shoebox full of $100.00 dollar bills totalling $50,000.00 in tow--the salesman ushers the couple into a cramped cubicle....
"Here's the $50k, where do I sign?" asks the buyer.
"Okay, well about that deal.........our finance guy has been out for awhile, and the manager has overruled my deal--you see, we need to charge you for tag, title, fees, underbody rust protection, gap insurance, roadside assistance and also the dealer prep fees"
"Okay--I get that" says the buyer--"Subtract that out of the total and balance the deal at $50,000.00--because we made a deal--$50,000.00 cash out the door---we shook on that!"
"I'm sorry sir, the manager told me to tell you NO" said the salesman looking down, not making eye-contact.... "but here is some good news--once we add in the items I've been told MUST be added back, your new total price is only.....$54,999.99" Now, do you want to start re-negotiating, I can go get my manager, we can take all that cash and work out some new terms for the difference......"
"Wow--are you serious?!?" Says the buyer. "I don't want to re-negotiate, I want this truck for the price you and I agreed on and shook on--because that is the honorable way to negotiate!"
"I'm sorry sir, the manager won't let me honor our deal" says the salesman looking straight down at the floor. "I'm really sorry..."
"You ARE SORRY, and Your dealership IS SORRY!" says the buyer
To continue the story, the salesman, who had been burned by this customer before, was smart enough to have had the conversation in front of an independent third party who could, through a phone call, confirm that the agreed upon price specifically didn't include the tax, tag, title, and insurance and that those issues were to be worked out in the finance officer's office. He also had another, more informed, more influential buyer in Tallahassee, that in a few short months would likely buy the truck for full price on a payment plan. In addition, the truck was necessary to provide vital services to the public and should have been purchased years ago. Only a year ago the buyer had said he had no money at all for a truck and would for 2 years, but now, 9 months later, he had $50k to buy a truck.
ReplyDeleteThe buyer was pretty upset when he later found out that the salesman had in actuality only been looking at the floor in disappointment at the predictability of the customer. He immediately held his head high and called the customer in Tallahassee as he could care less what this local customer thought about him. He knew that the customer's Yelp reviews were rarely looked at in high esteem as they were usually twisted and exaggerated.
How were you duped? Sounds to me like you overloaded your arrogant backside. How can you and the Sheriffs Attorney sign the document after sitting through negotiates, leave the meeting and then cry that you were duped ? Appears to me you went back to your boss with the done deal and he didn’t like the deal you made. In order to save face with your boss and the employees you had to cry “they duped us” . You and the Attorney need to be replaced.
DeleteAnd that Chief Deputy Nonsense, is Nonsense. This stage is open for all to see. Your agency's actions don't jive with your words. You cannot change that. What was said and what was done are left to history. No spin from you or Hefe Morgan is going to make this look like anything but what it was....re-neg. Pure and simple...
ReplyDeleteI love the stories. Why don't you just go to the Governor anyway?
ReplyDeleteI guess this is inside baseball. Though it is quite funny. My take on this is this, So there is a deal, but the owner (Mr. Dupe the Welsh) of the dealership had cold feet and the salesman really did not have authority to sign the contract, so Dupe the Welsh, well, Welshed. And Dupe the Welsh thinks his daddy, who owns another, bigger dealership in Tallahassee, is going to buy the truck at full retail with Uncle Sam III's money. Unfortunately for Dupe the Welsh, everybody knows how much he hoodwinks and fleeces everyone as his dealership falls apart. Even Tallahassee daddy knows Dupe the Welsh is a con and refuses to reward Dupe the Welsh, well, for his welsh and doesn't buy the truck. Tallahassee daddy tells Dupe the Welsh to keep the truck and try to sell it next year. Of course, everyone hates Dupe the Welsh, especially all of his beleaguered salesmen who missed out on additional salaries from the signed deal Dupe the Welsh, well, welshed. Dupe the Welsh, who is getting long in the tooth, retires and only one year later, no one remembers him, ever. A new owner comes to power, one who is reasonable, a former salesman and mentally stable who keeps his word. The dealership thrives, car sales increase, car salesmen make money and the world returns to normal.
ReplyDeleteI don’t know why anyone is surprised about this at all. This is Haines and Morgan’s MO. They mislead the public with fake data and string along the employees with visions of grandeur that never happen. This moronic response from the Chief Deputy of a large law enforcement agency should enlighten the public to the toxic style of leadership running the Sheriff’s Office. I have tried to approach this with an open mind, but when one side sends in the incompetent second string to negotiate knowing it would be rejected, I can only shake my head in dismay. In a radio interview Haines said the county had duped them before, well I remember the jail negotiations so the Sheriff seems to be leading in that category now. The Sheriff needs to stop bullying his way to Tallahassee and grow a set. Negotiate in good faith and do the right thing for the deputies. If the Governor sides for the Sheriff now after receiving an offer of $9 Mil over three or four years, then we are all in trouble because Morgan is unstoppable. For God sake don’t let Haines talk for you. Oh yes and Jeff, you really need to tone it down. It is obvious that the issue you are most vocal about are personal and not for the good of the public.
ReplyDeleteI have tried to have an open mind also. I think it boils down to most on the BCC think the sheriff could have given raises with his budget as it was. Perhaps, because the position of sheriff is a direct constitutional officer it is not good practice in Florida since there are really not the correct checks and balances of power like the board, although that is definitely a struggle for funds there also. I think with social media as it is, things have changed as far as the original intent of secret ballots, representative democracy and honoring the system. People always disagreed in the past and the vote was a balance of power with out all the haggling and discussion. The vote was done and it was over, end of deal. Perhaps the idea of a having the board go through a Public Information Officer and release things to a respected press would be better all in all for the board. Look at Facebook..What a disaster..politics and government all co mingled. Unsavory at times..
ReplyDeleteAnonymous10:42 Hopefully the baseball fans of Dupe the Welsh are left standing there looking stupid and wondering why everybody else saw this and bet on the other teams and they were left holding the ball. But you are probably right the new former sales man will come along and soon most will all be eating peanuts and cracker jacks in the stands again. But some good may have come out of watching the game. Time wounds all heels.
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