Why is the State of Florida's Unemployment System STILL so Badly Broken?

Although the CARES act provided generous levels of financial compensation for Floridians, and the money has been released to Florida----too many Floridians have yet to see one dime of unemployment compensation.....Why?

We have all heard the horror stories about out-of-work Floridians trying desperately to navigate the state of Florida's badly broken unemployment system to access unemployment benefits.

Some people get their money---but a lot of people don't.  Through no fault of their own.
My own son was out of work for three months.  Thankfully, he is back to work and back at school.  Luckily, he had a place to stay and his essentials were covered--but he was out of work for more than three months!!  I know he completed all the required application forms--I helped him do it.  He never got one penny in unemployment.

And a lot of Floridians did not receive money while they were out of work--and  don't have any fallback position and/or parents who can help them through the shortfalls--they are desperate.

"I had to go to work doing landscape work--I couldn't get a dime in the unemployment I was owed" said the waiter at a restaurant where I dined recently.  "We were shut down, told to go home, and I had no income and yet I still had bills to pay!" he continued.  "I claim my tips, so with the Federal money they were supposed to send me I should be getting $4,000.00 dollars for my time out of a job--but I haven't received anything.  I go online and it just says 'pending'" he mused."

And then this morning I get this email from a young constituent:

"Good morning, 

My name is XXXXXX  XXXXXXXX. I have been laid off since March 26th 2020. I have yet to receive any help from the state and it says I’m approved and everything. I have used up all my savings, withdrew my 401k, and now I have 3 negative bank accounts accumulating over draft fees. I need help haven’t even paid rent this month. I’m not sure how some families are even still in their home or feeding them or their kids. 

Anything you can do to get us the back pay money would be so grateful! 

Thanks!

XXXXXXX  X."

What will it take to fix this busted system to get ALL FLORIDIANS the HELP they NEED?